Privacy policy

Privacy Policy

Last Updated: February 4th, 2026
Coco Loco – Personal Shopping Service
Dubai, United Arab Emirates

Introduction

Your privacy matters to us. This policy explains how Coco Loco collects, uses, and protects your personal information when you use our website or services.

By using our site, you agree to this policy.

Information We Collect

We may collect:

  • Personal details (name, contact info, billing/shipping address, payment confirmation)

  • Order and communication details

  • Device data (IP address, browser, cookies)

  • Information shared through customer support

How We Use Your Information

Your data is used to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Improve our services and website performance

  • Send marketing communications (you may opt out at any time)

  • Prevent fraud and ensure security

Sharing Your Information

We only share data when necessary, including with:

  • Service providers (e.g. Shopify)

  • Shipping partners (e.g. DHL, Aramex)

  • Legal authorities, if required by law

  • Third parties, with your consent

Cookies

We use cookies to enhance your experience and analyze site usage. You can disable cookies in your browser, though some features may be affected.

Your Rights

You may request to:

  • Access, correct, or delete your data

  • Withdraw consent or opt out of marketing

  • Request a copy of your personal data

Requests may require identity verification.

Data Retention & Security

We retain data only as long as necessary for service, legal, or security purposes. Industry-standard safeguards are used to protect your information.

Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

Updates

This policy may be updated periodically. Any changes will be posted here with a revised date.